Effective Date: 24/02/2024
At Latson India (https://latsonindia.com), we are committed to delivering your orders in a timely and efficient manner. This policy outlines our shipping and delivery processes, timelines, and charges.
1. Shipping Locations
- We offer nationwide shipping across India.
- International shipping is currently not available.
2. Shipping Time & Delivery Estimates
- Order Processing Time: Orders are processed within 24 Hours after payment confirmation.
- Standard Delivery: Typically takes 7 Days working days, depending on location.
- Express Delivery: Available in select locations for an additional charge.
- Delivery timelines may vary due to factors like location, courier service efficiency, and unforeseen delays.
3. Shipping Charges
- Standard Shipping: [Specify Charge or “Free Shipping on Orders Above ₹XXX”].
- Express Shipping: Additional charges apply for faster delivery.
- Shipping charges (if applicable) will be displayed at checkout before payment.
4. Order Tracking
- Once shipped, customers receive a tracking ID via email/SMS to monitor their order status.
- You can track your order through the [tracking link or courier website].
5. Failed or Delayed Delivery
- If delivery is delayed beyond the estimated time, we will notify you via email/SMS.
- If the delivery attempt fails due to incorrect address, unavailable recipient, or non-acceptance, re-delivery may require additional charges.
6. Damaged or Missing Items
- If you receive a damaged, defective, or missing item, report it within 7 Days of delivery.
- Contact us at sales@latsonindian@gmail.com or +91 89309 55109 with order details and supporting images for resolution.
7. Contact Us
For any shipping-related inquiries, reach out to us:
📧 Email: sales@latsonindian@gmail.com
📞 Phone: +91 89309 55109
📍 Address: 1888/31, Mayur Vihar, Gali No. 6, Gohana Road, Sonipat, Haryana – 131001